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As a discerning business owner, you’re constantly on the prowl for things that’ll improve your operations. Big improvements. Minor improvements. Doesn’t matter. You’re wise for seeking the right tools for the job. One of these could be a VoIP system for your office. In this blog, we’ll explain some of the benefits of a VoIP system and the ways this valuable communications tool is a smart upgrade.

What is VoIP & How Could It Benefit Your Business?

Voice over Internet Protocol has grown increasingly popular for office use in recent years. It’s a phone system that uses the internet to transmit voice and video calls, rather than traditional phone lines. Nearly one-third of US businesses have moved to a VoIP system, upgrading from traditional phone lines for both external and internal communications.

Collectively, the pioneers of this burgeoning communications industry have improved their operations and stayed ahead of their competition. As technology steadily marches forward, businesses have so many options to adjust and stay current with ever-evolving technologies

If you’re considering moving to VoIP, we’ve broken down the 5 benefits we’ve seen serving our managed IT clients

1. Cost Savings 

Let’s cut to the chase. You’re in business to make money. What’s a great way to make money? By saving money, of course!

One of the main benefits of a VoIP system is cost savings. Traditional landline phone systems typically charge by the minute for long-distance calls, which can quickly add up. With VoIP, calls are transmitted over the internet, which significantly reduces costs (especially for international calls)

Additionally, many VoIP providers offer flat-rate pricing plans to help businesses budget more effectively for their phone expenses. 

2. Greater Flexibility 

A VoIP system allows for increased flexibility in terms of where and how employees can make and receive calls. Because calls are transmitted over the internet, employees can make and receive calls from anywhere with an internet connection, whether they’re at the office, at home or on the go. 

This can be especially helpful for businesses with remote or mobile employees – especially in this “new normal” –  as it allows them to stay connected even when they’re not in the office. 

3. Improved Call Quality

Call quality was often poor in the early days of VoIP. Calls dropped. Other delays were common. But as the technology has improved, so has call quality. Today, most VoIP systems offer high-quality audio and video calls that are as clear as traditional phone systems, if not better. 

4. Advanced Features 

VoIP systems offer a range of advanced features that traditional phone systems simply can’t match. For example, many VoIP systems include features like call forwarding, call routing, voicemail-to-email and virtual attendants. Some also include video-conferencing capabilities. These features can help businesses streamline their operations and improve their overall efficiency. 

5. Scalability 

Finally, VoIP systems are easily scalable. They can grow and adapt as your business grows – the ultimate goal – to fit new locations and additional staff.

Adding new lines or extensions is usually a simple process. You can add or remove lines, as needed, to accommodate changes in your business. This flexibility can help businesses save money in the long run, as you won’t have to invest in new phone systems every time their business expands or changes course. 

Are You Interested in the Benefits of a VoIP System for Your Business?

If you’re looking for a 21st-century phone system that’s flexible, cost-effective and packed with advanced features, a VoIP system is definitely worth considering. By implementing a VoIP system in your office, you can improve your overall communication and stay ahead of the technological curve. 

Acme Business, a managed IT and security services provider headquartered in Olean, NY, specializes in installing and maintaining telecommunications systems like VoIP and others. Call Acme Business at (716) 372-1325 and connect with us on LinkedIn. Our experts can create a specialized system fitting your distinct business needs.